Home

What's New

News Release | MASSPIRG EDUCATION FUND | Consumer Protection

GROUPS OFFER CONSUMER TIPS AFTER TARGET DATA BREACH

 CONSUMERS AT RISK: TIPS WHEN EXPERIENCING A DATA SECURITY BREACH

> Keep Reading
Media Hit | Solid Waste

Proposal to update state's bottle bill is moving on

Petition-drive organizers obtained more than enough signatures to send the Updated Bottle Bill to the state Legislature.

> Keep Reading
News Release | MASSPIRG | Solid Waste

Initiative Petition to Update the Bottle Bill Qualified

Initiative Petition to Update the Bottle Bill Qualified with 94,950 Certified Signatures.

> Keep Reading
Media Hit | Transportation

Boston's MBTA plan for later service is a welcome switch

Night Owl service is coming back! Beginning next spring, the MBTA will be running selected buses and trains util 3 a.m. on weekends.

> Keep Reading
News Release | MASSPIRG Education Fund and Frontier Group | Transportation

Report Shows Boston Driving Less

Report "Transportation In Transition:  A Look at Changing Travel Patterns in America's Biggest Cities" shows Boston driving less, reducing car commuting and making gains in biking.

> Keep Reading

Pages

Unsafe foods putting American lives at risk

Over the past few years, Americans have grown accustomed to seeing headlines about tainted foods being recalled and pulled off of store shelves. Recent recalls included contaminated cantaloupe, mangoes, papayas, peanut butter, ground turkey and beef, and yellow-fin tuna.

> Keep Reading

Holiday shoppers being enticed with layaways

 

Consumer watchdogs say layaway is generally a good deal, especially if the stores do not tack on any additional fees. They’re a good alternative to customers racking up charges on high-interest credit cards, said Deirdre Cummings, legislative director for MassPIRG.

> Keep Reading

REPORT CLAIMS "BROKEN" FOOD SAFETY SYSTEM

Food recalls are on the rise and our food safety systems are broken.

> Keep Reading
News Release | MASSPIRG | Consumer Protection, Food

Total Food Recall

Boston, October 24 – Despite government commitments to address the problem, food recalls are on the rise and our food safety systems are broken, according to a new report by MASSPIRG.  In just the last 21 months here in Massachusetts, 48 people were made sick from foodborne illnesses linked directly to food recalls, costing the state $532 thousand.

> Keep Reading

Blue Cross speeds up its customer service for one week

 

“It appears to be gaming the survey,” Cummings said. “In the end, that’s a disservice to the consumer. The results are artificially inflated. The question it raises is: why not do this every week? Clearly, they have the capacity to resolve complaints quickly. They’re demonstrating that capacity.”

> Keep Reading

Pages

Give a Hoot

Greater Boston's Night Owl service is endangered. Budget cuts and systematic under-funding of public transportation have put the Night Owl on the chopping block this spring. This report compares Greater Boston's nighttime public transportation service with that of other similar transportation systems across the country and finds that, out of eleven comparable systems, Boston is one of only two that do not offer some form of nighttime service on weeknights.

> Keep Reading

Can You Hear Us Now?

In the summer of 2004, MASSPIRG surveyed 874 of its members to gauge Bay State consumers’ satisfaction with their cell phone service. This survey reveals that cell phone companies are not providing Massachusetts customers with the level of service quality that subscribers expect.

> Keep Reading
Report | Center for Insurance Research | Consumer Protection

The Limitations of a Competitive Auto Insurance Market

Auto insurance markets are atypical. To illistrate this, it is helpful to compare the market for auto insurance with the market for refrigerators. The market for refridgerators is an excellent example of an efficient market. The auto insurance market, in sharp contrast, is a very inefficient one, at least from the consumer’s perspective, and is unlike most markets . .

 

> Keep Reading

Trouble in Toyland

Toys are safer than ever before, thanks to decades of work by product safety advocates and parents and the leadership of Congress, state legislatures and the Consumer Product Safety Commission (CPSC). Nevertheless, as parents venture into crowded malls and browse for the perfect toy on the Internet this holiday season, they should remain vigilant about often hidden hazards posed by toys on store shelves.

> Keep Reading
Report | Health Care

Paying the Price

Millions of uninsured and underinsured Americans struggle to afford the medicines they need, even forgoing medically necessary drugs when prices are out of reach. When discussing the high cost of prescription drugs, politicians often focus on the financial burden carried by senior citizens.

> Keep Reading

Pages

Join Our Call

Tell your representative to stand up for our democracy, and amplify the voices of small donors in our elections.

Support Us

Your donation supports MASSPIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code