logo Standing Up To Powerful Interests

Insurance Reform News

SearchRSS Feed

For Immediate Release:
11/08/2007
For More Information:
Deirdre Cummings
Legislative Director
(617) 292-4800
Stephen D’Amato
Center for Insurance Research
617-576-1762

Consumers Need to Be Aware of an Auto Insurance Bait and Switch

From November 19 to November 27, auto insurance companies must file their rates, which will become effective starting in April 2008. Consumers need to be aware of what to expect and how to evaluate what the actual filings will mean to them.

Insurers will likely announce huge double-digit rate decreases for the “best” drivers, including decreases in the range of 20-30% or even larger.  These rate reductions will be touted by the Patrick administration and by the insurers as “proof” that the newly deregulated auto insurance system is working.  To properly evaluate the new system, however, the key questions are which and how many consumers will be eligible for these decreases. 

“Based on what I’m hearing, the real deal is this: The announcements and rates will be nothing but an old-fashioned bait and switch,” said Deirdre Cummings, MASSPIRG’s Legislative Director.  “The Patrick administration and the insurers will tout the great rates, but will avoid specifics about who, in the end, will be able to get those rates.”   “Unfortunately, it is expected that most drivers with clean records will not receive the best rates and many could actually receive rate increases,” said Stephen D’Amato of the Center for Insurance Research.

Governor Deval Patrick, Insurance Commissioner Nonnie Burnes, and the insurers have stated emphatically that the new auto insurance deregulation plan – labeled “managed competition” by Commissioner Burnes – will produce lower rates for the consumer. Consumer advocates have opposed this specific plan, as it is likely to lead to dramatically different rate changes for drivers with clean driving records.  This is because the plan invites insurers, in determining which drivers in Massachusetts will get the best rates, to rely on a host of factors that are unfair, discriminatory, and have nothing to do with driving records. 

 

The consumer advocates strongly support competitive rating legislation pending on Beacon Hill that would enable all good drivers to receive the benefits of competition in the form of substantial rate decreases next year.  Absent quick action on the legislation, it is very likely that large numbers of good drivers will not receive the double‑digit rate decreases offered to some, and could even see rate increases of 10%* under the Commissioner’s plan. 

BAIT AND SWITCH 

Here’s how it works: 

The Bait: Company X announces its proposal to give the best drivers a 25% rate reduction.

The Switch: Most motorists with clean records end up not receiving this decrease and are instead switched to a smaller rate decrease or to a rate increase.  Company X accomplishes this by using many factors other than driving record to determine what rate a motorist is offered.  For example, Company X, like some insurers in other states, might use the amount of insurance coverage purchased in the prior year by a good driver as a basis for denying access to favorable rates.  Or Company X might deny the best rates to drivers who use an installment plan to buy insurance. Both of these examples also illustrate how insurers could use “proxies” for prohibited underwriting and rating factors, such as income.

*NOTE:  It is also very important to keep in mind that rates under the new system must be measured against the 10% rate decrease consumers would have received under the old system.  Therefore, a rate increase of 10% (which the Commissioner has set as a ceiling for this first year) is effectively a 20% increase because drivers hitting the cap would not only receive the 10% rate increase, but would also miss out on the expected 10% decrease.

 

#30#

SEARCH THIS SITE